Terms & Conditions
By working with NOMADIGITAL you agree to the following terms and conditions. These terms may be subject to change at any time.
AGREED HOURLY RATE – The agreed hourly rate for work carried out during the normal business hours (Monday - Friday AEST) is set at $100 +GST per hour. Any short-notice tasks that require an unusually fast turnaround that require NOMADIGITAL to make changes to the existing schedule of work will be charged at a rate of $140 +GST per hour to accommodate shuffling of projects. The agreed hourly rate is to remain confidential between The Client and NOMADIGITAL. NOMADIGITAL reserves the right to change this rate periodically. The current rate will always be available via this page and if a change is made, The Client will be notified by email.
AGREED PROJECT RATE – For work that is quoted in advance, the agreed project rate will be billed exactly as quoted unless there are revision, changes and additions outside the scope of work outlined in the quote. Additional work will be charged at the hourly rate unless otherwise agreed upon between NOMADIGITAL and The Client.
SCOPE - The proposed fee refers to a specific scope of work outlined in the proposal document. Any additional requests made outside this scope of work will be charged separately.
PAYMENT – NOMADIGITAL invoices ongoing hourly rate work monthly at the start of each month. Quoted project work is invoiced 50% prior to startup and 50% upon completion. Work will not commence until the 50% startup invoice payment has been made. Some clients with tenure with NOMADIGITAL may be exempt from the upfront charge. Some projects may require a different % value to be paid upfront. This is at the discretion of NOMADIGITAL and will be made clear prior to The Client prior to commencement of work. Payment by The Client is required within 7 (seven) days of receipt of invoice from NOMADIGITAL. NOMADIGITAL accepts payment by direct deposit and the bank account details will be made available to you when the invoice is sent. Overdue invoices may incur a late payment fee of 10% initially, and an additional fee of 5% for every week it is overdue.
CONFIDENTIALITY – NOMADIGITAL agrees not to misuse or disclose any confidential information that may be made available by The Client.
ARTWORK APPROVAL, ERRORS AND OMISSIONS – NOMADIGITAL will take all reasonable care to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. However, it is the responsibility of The Client to check all artwork carefully before final sign off and publishing or printing. As a result, NOMADIGITAL is not liable for loss, expense or damage caused by any act or omission.
NATURE OF COPY – The Client agrees to exercise due diligence in its direction to NOMADIGITAL regarding preparation of materials and must be able to substantiate all claims and representations. The Client is responsible for all trademark, service mark, copyright and patent infringement clearances. The Client is also responsible for arranging, prior to publication, any necessary legal clearance of materials NOMADIGITAL prepares. NOMADIGITAL will not be held liable for any legal infringements as a result of artwork, copy or claims being distributed or published under the direction of The Client.
LIABILITY – NOMADIGITAL makes every effort to maintain the highest possible work standards, however, cannot accept responsibility for any loss, expense or liability of any kind incurred whilst preparing work for The Client in a freelance capacity. To the extent permitted by law, NOMADIGITAL shall not be liable to the Client or to any third party for any loss or damage arising directly or indirectly in connection with the provision of services. The Client will indemnify and holds harmless NOMADIGITAL from and against any claims, costs, expenses, negligence, actions or suits suffered, sustained or incurred by the Client or any third party. This includes, without limitation, interruptions caused by acts of Nature, or any other circumstances beyond reasonable control, any lost profits, business interruption, loss of data or otherwise, even if expressly advised of the possibility of such damages.
SINGLE POINT OF CONTACT - The Client agrees that all communication will occur through a nominated single point of contact. The nominated person has been identified in advance between The Client and NOMADIGITAL.
CANCELLATION / TERMINATION OF AGREEMENT – Should The Client wish to cancel/terminate the agreement and discontinue any work in progress, The Client must notify NOMADIGITAL immediately of this intention. The deposit is non-refundable, and any additional Hours worked to that point will be invoiced. In the case of cancellation/termination, outstanding invoices are required to be paid within 7 (seven) days of the invoice issue date. Ongoing work must be cancelled with at least 2 weeks notice. Ongoing work with a minimum term (such as SEO) cannot be cancelled before the minimum term has passed. The minimum term will be clearly outlined in the Quote.
VARIATION IN TERMS – These terms can only be varied, amended or altered by NOMADIGITAL at any time, and The Client will be notified by email of any changes made to these terms.